How to Choose a Moving Company
It might seem easy, moving that is. Well, think again. There are a lot of things to think about, especially when you want your items to arrive in one piece! Many people think that the best thing to do is just grab a few friends and make it a Moving Party but you might end up with some losses that you have to recourse from.
Here are some key factors you should consider when you are trying to figure out how to choose a moving company…
Hire a Local Mover
When you’re ready to move, hire a moving company that’s located in your area. This will avoid you being fooled by companies who scam people over the internet (yes, it happens). You might want to even make an appointment and visit the company’s office and check out their equipment and people.
Get an Estimate
Experts recommend that you get at least three written in-home estimates. If an estimate is unusually low or if the moving company will only provide you with an estimate over the phone or online without sending a representative, it could be a sign of scam.
Verify the Company’s Credentials
For moves between states, a mover must have a number issued by the Department of Transportation. It serves as a license that identifies commercial vehicles transporting passengers or hauling cargo in interstate commerce. If the mover you’re considering is licensed, it must provide the DOT number on its website and in its advertising, says Kurt Larson, a spokesman for the Federal Motor Carrier Safety Administration, a division of the Department of Transportation that oversees truck and bus safety. The mover also must have a carrier number from the Federal Motor Carrier Safety Administration.
You can check the DOT and motor carrier numbers, one way to ensure that the company is legitimate.
For in-state moves, the requirements vary by jurisdiction. In some states, intrastate movers are unregulated, Michael says. Thirty-three states require in-state movers to have a federal DOT number. Check your state for more information.
Also consider using a moving company that’s certified by the American Moving & Storage Association’s ProMover program. It subjects movers to a background check and requires them to adhere to the association’s standards.
Read Online Reviews and Complaints
See what other customers are saying about the company by searching the web with the company name and such terms as “complaints” and “reviews.” Find out whether the company has a report with the Better Business Bureau.
You can also review the company’s complaint history by using the mover search tool on the Department of Transportation’s website.
Request for a Large Deposit
A moving company shouldn’t require a deposit of more than 20 percent of the estimated cost of the move. If a mover holds your possessions hostage in an effort to force you to pay more, try contacting the police, who may be willing to help.
If you have a problem with a mover, file a complaint with the Better Business Bureau and, for an interstate move, the Federal Motor Carrier Safety Administration.
Locally, in Eastern North Carolina, we’re happy to speak with you so that you can feel safe and secure about your move.